You now have the choice to operate your adam:GO™ via Locked On-Demand VPN (lodVPN) or AlwaysOn VPN (aoVPN). lodVPN is compatible with most services but still provides the assurance that the user cannot make any connections without the VPN. Operating an aoVPN via iOS | iPadOS has less compatibility to services than lodVPN.
VPNs
For security purposes, you cannot operate any additional VPNs other than the VPN that is used as part of your adam:GO™ stack.
Public Wi-fi
Some public hotspots are compatible but some are not. This will also vary on whether they allow VPN connections on the public WiFi or not.
We maintain a list of known locations that work here: adam:GO™ Compatible Public WiFi List
If you have trouble connecting to an incompatible WiFi hotspot, use another WiFi access point or switch to Cellular Data.
AirDrop
lodVPN: Works without limitations.
aoVPN: The ability to wirelessly transfer images and files to other devices using AirDrop is not compatible with aoVPN due to an iOS limitation since recent iOS updates. This could be rectified by Apple in the future.
As an alternative we recommend using iCloud Drive to manage / share files across devices, or use lodVPN.
Apple Watch
lodVPN: Works without limitations.
aoVPN: Your phone will have issues connecting to your watch over wi-fi. You may have issues getting notifications on your watch.
CarPlay
lodVPN: Works without limitations.
ao:VPN: The ability to have your phone takeover your car’s display using CarPlay is not compatible with aoVPN. This used to be an issue for OnDemand VPNs too but is rectified now. Apple is aware of the issue and we are awaiting a fix from their engineers.
As an alternative we recommend using lodVPN, or if you choose to use aoVPN, use your phone as normal but connecting to the car’s stereo system via Bluetooth. All navigation functionality will work as normal and phone calls can be handled through the bluetooth connection of the vehicle. (It is not recommended to allow the car stereo to download or access your contacts. This is not needed and puts you at risk of a privacy breach when using a rental vehicle.)
MMS - Multimedia Messages
lodVPN: Works without limitations.
aoVPN: Sending text messages with pictures or video fail to send starting with iOS 16. This has been reported to Apple as a bug as it worked in prior iOS versions.
Access to LAN from LAN
We do support access to your LAN from adam:GO™ via a tunnel that we create, but the iOS design does not route traffic to the LAN subnet while you are connected to the subnet.
The workaround is to create a separate WiFi VLAN or if you only need it locally to exempt the app via MDM.
Apple Support Screen Sharing
lod:VPN Pending
ao:VPN Apple Support has confirmed that their remote screen sharing does not work when the iOS device is on always-on VPN. The current workaround right now is for the Admin to ensure the device is connected via WiFi behind adam:ONE®, and then temporarily disable the always-on VPN when the screen sharing is needed.