You can cancel a subscription at any time. Here are two options:
Option#1 - Cancel a Subscription Only
Note: This will stop all billing related to a specific network/location on your account. However, your account & network settings (customized Rules, etc.) will be preserved should you wish to renew the subscription at a later time.
To stop your subscription only, log in to your dashboard https://dashboard.adamnet.works, then:
- Click on Billing Settings (bottom left)
- Click on Change Networks
- Click on Edit (beside the Network/Location you wish to unsubscribe)
- Remove the Box ID by clicking on the Prohibit (∅) symbol
- Click on Save
Option#2 - Delete your Account
Note: This will not only stop all billing, but it will also erase your entire account, including all other networks/locations associated with the account and dashboard settings (customized Rules, etc.). Account deletion cannot be undone.
To delete your entire account, log in to your dashboard: https://dashboard.adamnet.works
- Click on Billing Settings (bottom left)
- Click on Delete Account (small trashcan icon, bottom left)
Important: If you are an MSP cancelling a subscription on behalf of your Client(s), please also email support@adamnet.works so that any MSP related billing/coupons can be removed from the account.