Clearing your DNS cache makes sure that you get any recent changes you have made to your Policy. It also makes sure that the log page (located at http://mytools.management/log) displays any new domains you visit.
The process varies for different devices. Please select your operating system below:
After completing these steps, you may also need to clear your browser’s cache.
Windows
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Open the command prompt:
Follow the step for your version of Windows:
- Windows 8:
Open the Start screen. Type “cmd”. Right-click the Command Prompt and select “Run as Administrator”. - Windows 7 & Windows Vista:
Open the Start menu and type the “cmd” in the search field. Right-click on “cmd.exe” and select “Run as Administrator”. - Windows XP:
Open the Start menu, click on run, type “cmd”, and press Enter.
- Type “ipconfig /flushdns” without the quotes and press Enter.
- That’s it!
Mac OS X
- Open the Terminal:
- In the menu bar at the top of the screen, select the Spotlight search icon on the right (a magnifying glass).
- Type in “Terminal”. The Terminal application should appear. Open it.
- Find your version of Mac OS X:
- In the menu bar at the top of the screen, click on the Apple icon on the left. Then select “About This Mac”.
- In the window that opens, look for the version number. Close the window and click on your version number below:
- Type the proper command into the Terminal and press Return:
- Yosemite (10.10.4 and newer)
sudo killall -HUP mDNSResponder - Yosemite (10.10.0 – 10.10.3)
sudo discoveryutil mdnsflushcache - Mavericks, Mountain Lion, or Lion (10.9, 10.8, 10.7)
sudo killall -HUP mDNSResponder - Snow Leopard (10.6)
sudo dscacheutil -flushcache
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When you are prompted, type your Mac OS X password.
You will not see anything happening as you type your password. Press Return to finish the command. - That’s it!
Phones and Tablets:
- Disable and re-enable WiFi. On many devices this will clear the DNS cache.
- If this fails to clear the cache, restart the device and try again.