How to enable Zero Trust Adaptive AI Automatic Allowlisting

To move from manual whitelisting mode to auto whitelisting mode, provided your plan offers this feature, follow these steps.
First create a list for auto-whitelisted entries, if you don’t have one already (cannot include subdomains, see later):

  1. Log into your dashboard
  2. Go to Manage Rules → My Rules
  3. Click on New List
  4. Name the new list (e.g. “North office auto-whitelist”)
  5. Choose “White List” as the type
  6. Click “Create List” button
  7. Uncheck “Include subdomains” and Save as shown below:

Next, to enable auto-whitelisting, follow these final steps:

  1. Log into your dashboard
  2. Select Advanced from the menu
  3. Enable “auto whitelisting”
  4. Select the new list created above
  5. Save your changes

Finally, make sure your newly created list is turned on for the policies where you want it to apply (MANAGE NETWORK → Policies).

To make sure your desktop browser experiences “unblock requests” feature for https-blocked destinations, be sure to use this extension: