How to enable Zero Trust Adaptive AI Automatic Allowlisting

ZTc Adaptive AI Knowledge Base
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To move from manual whitelisting mode to auto whitelisting mode, provided your plan offers this feature, follow these steps.

First create a list for auto-whitelisted entries, if you don’t have one already (cannot include subdomains, see later):

  1. Log into your dashboard
  2. Go to MANAGE RULES → My Rules
  3. Click on Add List
  4. Choose “Allow List” as the type
  5. Name the new list (e.g. “North office auto-whitelist”)
  6. Uncheck “Include subdomains” and Save as shown below:

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Next, to enable auto-whitelisting, follow these final steps:

  1. Log into your dashboard
  2. Go to MANAGE NETWORK → Advanced
  3. Enable “auto allow”
  4. Select the new list created above

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Finally, make sure your newly created list is turned on for the policies where you want it to apply (MANAGE NETWORK → Policies).

To make sure your desktop browser experiences “unblock requests” feature for https-blocked destinations, be sure to use this extension: