No backups - pfSense FW

#1

Greetings,

I am showing that my pfSense FW has not been backed up for about 6 weeks now. Nothing has changed other than upgrading to the latest pfSense 2.4.5-RELEASE (amd64)

#2

Hi @CopticOrthodox welcome to the forum. We are looking into this. I’ll let you know what’s happening soon.

#3

Thanks, please let me know what info I can provide to help you investigate the issue. Also, how can I view ticket updates?
This happened before and I think @arthur was able to fix it by clearing hash or something on his end?

#4

@CopticOrthodox please run the command pfsupport -backup on your pfSense, and copy and paste the output in an email to support@adamnet.works

Thank you.

#5

I never got my cloud backup to work

#6

I’ve found an issue that occurred with some upgrades. Will be adding a fix to the servers so by tomorrow it should be working for you.

#8

Hey guys, please restart your router, afterwards the backups should be working again. Sorry for the trouble.

#9

Thanks, it worked, I appreciate it @arthur