Router Status Always Offline

Is there any reason why our device is always offline and does not sync with dashboard?

Anything we can do to resolve this?

This should be resolved with the latest version 3.4.4. To update you can run dnsthingyupdater from Diagnostics>Command Prompt, then you’ll need to restart the service from Status>Services.

Also ensure you’re on the latest version of pfsense before upgrading.